Free Shipping on Orders Over $1,200
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Payment Options
Payment Options
Accepted Payment Methods
We accept the following secure payment methods at checkout:
- Major Credit Cards: Visa, Mastercard, American Express, Discover
- Debit Cards
- Shop Pay — with Shop Pay Installments (4 interest-free payments on most orders)
- PayPal — including PayPal Credit financing
- Apple Pay — fast, secure mobile checkout
- Google Pay — fast, secure mobile checkout
Cash, checks, money orders, and other forms of payment are not accepted online.
Financing
For larger orders, we're working on adding Affirm and Klarna for monthly payment plans. See current financing options here.
Payment Processing
Your selected payment method is charged at the time your order is placed. We use secure, PCI-compliant payment processors to protect your financial information.
Order Confirmation
Once submitted, you'll receive an order confirmation email at the email address you provided at checkout. Orders are typically processed within 1-2 business days.
Lead Times After Payment
- In-stock items: Ship within 3-5 business days
- Made-to-order items (Cal Flame BBQ islands, custom fire features): 2-6 weeks production
- HomeRoots furniture: Typically 5-10 business days to ship
Questions?
Need Help?
Got questions? Call us!
+1 (857) 353-8060
Need help with your order?
support@upscalehomehq.com
Location
NewYork , US
Got questions? Call us!
+1 (857) 353-8060
Need help with your order?
support@upscalehomehq.com
Location
NewYork , US
© 2026,
Upscale Home HQ.Upscale Home HQ | Trevor C. Select LLC | EIN: 39-2715863
Hours of operation: Monday- Friday 9am EST- 4pm EST
