Payment Options

Accepted Payment Methods

We accept the following secure payment methods at checkout:

Major Credit Cards: Visa, Mastercard, American Express, Discover
Debit Cards
Shop Pay — with Shop Pay Installments (4 interest-free payments on most orders)
PayPal — including PayPal Credit financing
Apple Pay — fast, secure mobile checkout
Google Pay — fast, secure mobile checkout

Cash, checks, money orders, and other forms of payment are not accepted online.

Financing

For larger orders, we're working on adding Affirm and Klarna for monthly payment plans. See current financing options here.

Payment Processing

Your selected payment method is charged at the time your order is placed. We use secure, PCI-compliant payment processors to protect your financial information.

Order Confirmation

Once submitted, you'll receive an order confirmation email at the email address you provided at checkout. Orders are typically processed within 1-2 business days.

Lead Times After Payment

In-stock items: Ship within 3-5 business days
Made-to-order items (Cal Flame BBQ islands, custom fire features): 2-6 weeks production
HomeRoots furniture: Typically 5-10 business days to ship

Questions?

Email support@upscalehomehq.com — we reply within one business day.